Field Support

Extend the reach of your IT support with Genisys Field Support, delivering on-site assistance wherever and whenever you need it.

Skilled and Reliable Field Support

Genisys Field Support services provide on-site technical assistance to ensure your IT infrastructure remains operational and efficient. Our skilled technicians are ready to address hardware and software issues, perform installations, and carry out maintenance tasks directly at your location, reducing downtime and enhancing productivity.

Key Features

Archiving and compliance | Exchange Online | Microsoft 365 | M365 | Managed Microsoft 365

Professional support for hardware and software issues, installations, and maintenance.
enhance cyber resilience

Regular on-site visits to perform preventive maintenance and reduce the risk of future problems.
regulatory compliance

Field support services available on-demand or as part of a scheduled maintenance plan.
improved incident response

Support for a wide range of IT equipment, including workstations, servers, network devices, and peripherals.

Key Benefits

Service Excellence | Desktop as a Service | improved BI | data services | cyber security | Migrate risk

Reduced Downtime

Minimise the impact of IT issues with fast on-site resolution.

Leading Growth | better system performance | minimise downtime | rapid response | increase performance

Enhanced Productivity

Keep your business operations running smoothly with reliable IT support.

Increased security awareness

Expert Technicians

Access a team of experienced and certified field technicians.

Managed Services | Reduce complexity | Managed Network Services

Customisable Plans

Tailor our field support services to meet your specific business needs and IT environment.

Why Choose Genisys Managed IT Help Desk Services

Partnering with a Trusted MSSP
Partnering with a Trusted MSSP
Partnering with a Trusted MSSP

Expert Field Support at Your Fingertips!

Need on-the-go IT assistance? Our Field Support services ensure your business stays operational with timely, expert help right where you need it.

Other Services you may be interested in

Genisys Cyber Security Services | Secure Cloud Services | cyber | msp

Cyber Security Services

Cyber security is always best left in the hands of the experts. The Genisys team deliver 24-hour monitoring of digital assets.

Managed VDI | Managed Network Services | virtual desktop

Managed Virtual Desktop

Delivers high performance, secure desktop computing and a greater user experience on any network via the Genisys Cloud Platform.

managed Microsoft 365 | M365 | managed services

Managed Microsoft 365

Our team will manage and support your day-to-day M365 requirements, allowing for a seamless secure working environment.

Ready to get started?

Your business can choose any combination of our services or get in contact with our team to create a tailored solution.